Do You Accept Returns?
As an important part of our value chain, we offer a free return policy(T&C apply). For return instructions, please contact our Customer Service at firstname.lastname@example.org.
The email will serve as your electronic purchase receipt and will contain the information you need to access our product downloads.
In the unlikely event that the item has already been downloaded and used, we may have to decline the cancellation request.
Digital Products from our servers are monitored and operated to make sure you are able to successfully open and use our digital products. We are flexible and offer you to download a reasonable number of downloads we will not tolerate download abuse. We reserve the right to terminate your access to our download servers.
How Long Does Processing Returns Take?
Once we receive your email requesting the return, we will email you instructions. Once we have accepted the request, we will process your refund within 7 business days and send you a notification to the email address you provided with your transaction. Expect the refund to be reflected on your credit card or PayPal account up to 5-10 days after that point.